Last Updated on August 9, 2024 by Katie
If you’re looking to work remotely and get hired quickly, these customer service jobs from home are worth checking out.
Customer service roles are generally entry-level jobs and while the exact job criteria will vary between companies, you might be expected to:
- Resolve complaints
- Answer customer questions
- Update customer records
- Handle transactions
- Provide tech support for a product
- Collect customer feedback
- Make phone calls
I have worked in customer service from home years ago and while the work can be testing, having to deal with a lot of questions and often unhappy people, it was easy work and rewarding when you had good review from happy customers!
If you want to get paid to listen to people’s problems as a customer service advisor, you’ll need a laptop and good Wifi as a minimum.
Read on to learn about the best customer service jobs from home.
You might also be interested in these online chat moderator jobs hiring today and these low stress work from home jobs hiring today.
Want to Make Extra Money Right Now?
- Survey Junkie: Earn money by taking surveys and giving your opinion on new products. $1.5 million is paid out to members monthly! Join Survey Junkie now.
- American Consumer Opinion: Get paid for your opinion by taking surveys and taking part in research studies. Earn between $1 and $50 per survey. Join ACOP Now.
You might also be interested in:
Top Companies Offering Customer Service Jobs from Home
The demand for remote customer service roles has surged, with companies spanning various industries offering positions that blend flexibility with rewarding career opportunities.
You may find roles with competitive pay, diverse job responsibilities, and flexible hours, but each will have specific requirements regarding skills and experience.
Some will be hiring now, while others are worth bookmarking their ”Careers Page” to check back on when customer service roles are available.
1. ModSquad
ModSquad is known for its digital engagement services.
As a customer service representative with ModSquad, you could be moderating forums, chatting with customers, or managing social media accounts.
The pay for these roles varies but can be competitive with the industry.
To get hired, it’s typically necessary to have a stable internet connection and a good grasp of online communication platforms.
The roles often require:
- Strong communication skills
- Experience with social media and online communities
- High school diploma or equivalent
- Multitasking abilities
- Familiarity with customer support software
Check out their latest positions on ModSquad’s careers page.
2. LiveWorld
At LiveWorld, you provide customer support through social media and messaging apps.
Pay rates at LiveWorld are aligned with industry standards and depend on your experience and the complexity of the job role.
Getting hired usually requires passing a background check and having some customer service experience.
You’ll need:
- Excellent written communication skills
- Ability to empathize with customers
- Knowledge of social media platforms
- High school diploma or equivalent
- Previous experience in customer service preferred
Start your journey at LiveWorld’s career section.
3. American Express
American Express offers remote customer service positions with a focus on providing premium service to card members.
Compensation is competitive, often including benefits for full-time employees.
To land a job at American Express, you need to possess:
- Exceptional communication skills
- Problem-solving capabilities
- A background in a customer-facing role
- High school diploma; college degree preferred
- Experience in financial services is a plus
Find out more about these opportunities on American Express’s careers portal.
4. Boldly
Boldly provides subscription staffing services that include customer support roles.
Employees at Boldly, referred to as W2, often receive benefits and competitive pay.
To get hired, ensure you have:
- Strong organizational skills
- Proficiency in English language
- A proactive work ethic
- High school diploma or GED; higher education is a bonus
- At least 7 years of experience in a professional setting
Explore career options at Boldly’s jobs page.
5. Github
Github, the platform loved by developers worldwide, offers remote customer support roles for technical client assistance.
Salaries are competitive and commensurate with experience.
To qualify, you typically need:
- Excellent technical and communication skills
- Familiarity with Git and GitHub
- Experience in technical support
- High school diploma or equivalent, with preference for those with technical certifications or higher education
- Ability to explain complex concepts in a clear, concise manner
Check Github’s career site for current listings.
6. Service800
Service800 specializes in customer feedback and metrics, offering remote customer service roles that primarily involve conducting surveys and collecting data.
Competitive hourly wages are typical.
To get hired, you should have:
- Strong phone and interpersonal skills
- High attention to detail
- High school diploma or equivalent; college degree beneficial
- Previous experience in a telephone-based role
- Multilingual abilities are advantageous
See the latest openings at Service800’s job board.
7. Arise
Arise provides a virtual customer service platform where you can start your own customer support business or work as an agent for an existing company.
Pay varies based on client and project.
To become an agent, you must:
- Have strong customer service skills
- Own a computer with high-speed internet
- Pass a background check
- Have a quiet home office
- High school diploma or GED required
Dive into the process on Arise’s work from home page.
8. Zapier
Zapier offers customer support roles with the opportunity to help users automate workflows.
Competitive salary and perks are part of the package.
To join Zapier’s customer support team, applicants generally need:
- Strong problem-solving skills
- Proficiency in Zapier’s platform
- Experience in a customer support role
- Excellent written communication
- High school diploma or equivalent; technical background preferred
Discover more on Zapier’s jobs page.
9. DealDash
DealDash operates an online auction site and looks for customer service representatives to help maintain their high standard of customer satisfaction.
Compensation is often based on experience.
To work with DealDash, be prepared to meet these needs:
- Excellent communication and customer service skills
- Ability to troubleshoot and resolve issues
- High school diploma or equivalent
- Basic computer proficiency
- A positive attitude and a strong work ethic
For current job openings, visit DealDash’s careers page.
10. MeetEdgar
MeetEdgar, a social media automation tool, provides customer support roles focused on helping users maximize the platform.
Pay is generally in line with industry standards.
Qualifications and skills needed include:
- Strong understanding of social media management
- Excellent written and verbal communication
- Ability to work independently
- Familiarity with remote work tools
- High school diploma or equivalent; degree related to marketing or communication is a plus
See what’s available at MeetEdgar’s job listings.
11. Automattic
Automattic, the company behind WordPress.com, offers remote customer support roles known as “Happiness Engineers.”
Compensation is competitive and often comes with benefits.
To get hired, you’ll need:
- Excellent written and verbal communication
- Strong understanding of WordPress
- Passion for helping others
- High school diploma or equivalent; technical or customer support background preferred
- Patience and problem-solving skills
Join the team by visiting Automattic’s work with us page.
12. Working Solutions
Working Solutions provides on-demand customer service and sales agents.
They offer flexible work hours and a variety of projects to work on.
The pay varies by project.
To become an agent, you should have:
- Excellent communication skills
- Familiarity with call center equipment/technology
- High school diploma or equivalent
- Proven customer service or sales experience
- Ability to work from home without distractions
Learn more at Working Solutions’ agent opportunities page.
13. Apple
Apple is known for its tech products and customer service.
As an At-Home Advisor, you provide customer support for Apple products.
The compensation package includes product discounts and is competitive.
To get hired, you will need:
- Strong communication aptitudes
- An interest in technology, especially Apple products
- High school diploma or equivalent; some college preferred
- A quiet, distraction-free workspace
- Ability to work independently
Find the role for you at Apple’s job site.
14. World Wide Web Hosting
World Wide Web Hosting offers positions in technical support for its web hosting services.
Competitive pay and a supportive work environment are typically part of the package.
Required qualifications include:
- Solid knowledge of web hosting technologies
- Strong customer service and troubleshooting skills
- Ability to communicate technical concepts clearly
- High school diploma or equivalent; IT-related degree or certificates preferred
- Prior experience in hosting support is a plus
Check out World Wide Web Hosting’s careers page for more information.
15. Concentrix
Concentrix is a global business services company with a range of customer service positions, often including tech support and product sales.
Pay is based on role and experience.
To get hired, you’ll need:
- Excellent communication skills
- A high school diploma or GED
- Past experience in customer service or a related field
- Strong computer literacy
- The ability to work in a fast-paced environment
Opportunities can be found on Concentrix’s career page.
16. 15Five
15Five offers customer service roles to support their performance management software.
You will primarily assist customers in using the software effectively.
Compensation is competitive, reflecting industry standards.
Requirements typically include:
- Robust interpersonal and communication skills
- Familiarity with SaaS platforms
- High school diploma or equivalent; college degree is a plus
- Experience in customer success or support roles
- Eagerness to learn and grow within a tech environment
View the open roles on 15Five’s careers page.
17. Capital One
Capital One provides numerous customer service jobs, including positions in account management and technical support.
They offer a comprehensive benefits package and a competitive salary.
To work at Capital One, expect to meet these criteria:
- Stellar communication skills
- High school diploma or GED, college degree for some positions
- Prior experience in customer service or finance
- Strong problem-solving skills
- A background check and possibly a credit check
Find out more at Capital One’s career center.
18. Cigna
Cigna, a global health service company, offers customer service jobs from home that typically include helping patients understand their benefits and claims.
Competitive salary and benefits are part of the employment package.
To get hired, you should have:
- Excellent communication and listening skills
- Understanding of health benefits and insurance plans
- High school diploma or equivalent; further education or certifications in healthcare preferred
- Ability to maintain confidentiality of patient information
- Prior customer service experience, ideally in healthcare
Explore job openings at Cigna’s careers page.
19. Agent Pronto
Agent Pronto connects real estate agents with home buyers and sellers, offering customer service positions as Client Specialists.
Pay is reported to start around $18.26 per hour.
To join their team, you will need:
- Strong verbal and written communication abilities
- Understanding of the real estate market is favorable
- High school diploma or equivalent, real estate knowledge is an advantage
- Great organizational skills and attention to detail
- Previous experience in a customer-facing role
Kickstart your career at Agent Pronto’s job postings.
20. Alo Moves
Alo Moves is a yoga and fitness platform that requires customer service representatives to support their community.
They offer competitive pay rates.
To get hired, you should possess:
- Strong interest in fitness and wellness
- Excellent communication skills
- Ability to work independently
- High school diploma or equivalent; additional qualifications in fitness or nutrition are beneficial
- Experience in customer support
Start your job search at Alo Moves’ career section.
21. Flowspace
Flowspace provides warehousing and fulfillment services and offers customer service roles to ensure client satisfaction.
Pay varies depending on the level of expertise required.
They’re looking for candidates with:
- Excellent communication and problem-solving skills
- Knowledge of logistics or warehousing
- High school diploma or equivalent; college degree is a plus
- Tech-savvy with an ability to learn new software quickly
- Prior experience in customer service or logistics
Flowspace’s careers page has more details.
22. Amazon
Amazon, the e-commerce giant, offers a wide variety of customer service jobs, from handling inquiries to technical support.
Competitive pay and a range of employment benefits are standard.
Expectations for potential candidates include:
- Strong communication and computer skills
- Ability to navigate complex customer issues
- High school diploma or equivalent; further education is a bonus
- Familiarity with e-commerce platforms
- Previous experience in customer service
Interested candidates can apply through Amazon’s virtual locations career page.
23. Teletech
Teletech, also known as TTEC, provides customer service and consulting solutions.
They offer remote jobs with a focus on flexibility and opportunity for growth.
To get work with this company, you’ll need:
- Excellent communication skills
- High school diploma or equivalent; college degree for some roles
- Familiarity with technology and communication tools
- Experience in customer service or support
- Eagerness to contribute to team success
Potential jobs are listed on TTEC’s job page.
24. Sutherland Global Services
Sutherland Global Services provides digital transformation services including customer support roles.
Compensation is in line with global industry standards.
Qualifications for these roles are:
- Excellent customer service and communication skills
- Technological literacy and ability to troubleshoot issues
- High school diploma or equivalent
- Relevant work experience in customer support or a related field
- Flexibility to work various shifts
Further details can be found on Sutherland’s career website.
25. Kelly Services
Kelly Services is a staffing agency that offers customer service jobs from home catering to different industries.
They often provide competitive wages and flexible scheduling.
To join their team, you should be prepared with:
- Proven customer service expertise
- High school diploma or equivalent; further qualifications liked
- Strong communication and computer skills
- Ability to quickly adapt to new systems and technologies
- Experience in a fast-paced environment
Visit Kelly Services’ job board for their latest offerings.
26. United Health Group
United Health Group, a diversified health and well-being company, offers remote customer service roles typically related to healthcare and insurance.
The pay is competitive and there are possibilities for advancement.
To be considered for work, your credentials should include:
- Strong customer service and communication skills
- Familiarity with healthcare systems is an advantage
- High school diploma or equivalent; additional certifications in healthcare can be a plus
- Ability to handle sensitive information with discretion
- Previous experience in customer service or healthcare preferred
Find career opportunities on United Health Group’s job portal.
Final Thoughts on the Companies Offering Customer Service Jobs from Home
This list of companies offering customer service jobs from home is not exhaustive – there are many more – but these ones have great reputations and are worth applying to.
I will come back and update the list at regular intervals so keep an eye out!
To give yourself the best chance of success when applying for a role, highlight your proficiency in problem-solving and your adaptability to diverse customer needs.
The hiring process typically involves showcasing these competencies through a combination of practical assessments and interviews.
Remember to tailor your application to demonstrate relevance to the specific industry you’re targeting.
Employers value agents who can deliver exceptional service remotely, so reflect on any prior experience that illustrates your ability to manage tasks independently.
Want more ways to make money remotely while chatting to people?
Check this guide on ways to get paid to give advice online.
*Disclosure: I only recommend products I would use myself and all opinions expressed here are our own. This post may contain affiliate links that at no additional cost to you, I may earn a small commission.
